Privacy Policy

Last updated: May 2026

1. Information We Collect

When you use RentIt, we collect the following information:

  • Account Information: Name, email address, and phone number when you register
  • Profile Information: Any additional details you choose to add to your profile
  • Listing Information: Property details, photos, and contact information provided by landlords
  • Browsing Activity: Properties you view, search history, and interactions with the Platform
  • Payment Information: Transaction records (we do not store full payment card details)
  • Device Information: IP address, browser type, and device identifiers for analytics and security

2. How We Use Your Information

  • To match tenants with suitable rental properties
  • To provide landlord contact details to subscribers
  • To improve our Platform and user experience
  • To send service-related communications (e.g., subscription updates, property alerts)
  • To prevent fraud and ensure platform security
  • To comply with legal obligations

3. Data Sharing

We share your information only in the following circumstances:

  • Landlord Contact Info: Shared with tenants who have an active subscription and have unlocked a property listing
  • Service Providers: We may use third-party services for payment processing, analytics, and hosting. These providers are bound by confidentiality agreements
  • Legal Requirements: We may disclose information if required by law or to protect our rights

We do not sell your personal information to third parties.

4. Cookies

RentIt uses session cookies only for essential functionality:

  • Session management (keeping you logged in)
  • Security (CSRF protection)
  • Analytics (tracking page views and feature usage)

We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser settings, but some platform features may not work properly.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. After account deletion, we may retain certain information for legal or audit purposes for up to 12 months.

6. Data Security

We implement industry-standard security measures including:

  • Encrypted database connections
  • Password hashing
  • Session management with CSRF protection
  • Prepared SQL statements to prevent injection attacks

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Object to certain data processing activities
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us at admin@rentit.co.zw.

8. Third-Party Services

Our Platform integrates with:

  • Paynow: For payment processing (see their privacy policy for details)
  • WhatsApp: For direct messaging between tenants and landlords (via WhatsApp links)
  • Google Maps: For property location features

9. Children's Privacy

Our Platform is not intended for users under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Material changes will be communicated via email or platform notice.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: admin@rentit.co.zw
Website: rent.zivanai.co.zw